Privacy Policy

1. Introduction

Cosgen AI SDR ("we", "our", or "us") is operated by Cosnet Global Solutions Private Limited. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and share information when you use our web application, mobile application, and related services (collectively, the "Service").

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, password, and organization details when you create an account.
• LinkedIn Data: Profile information, connections, posts, and engagement data accessed through authorized LinkedIn integrations to deliver our outreach automation services.
• Usage Data: Information about how you interact with the Service, including pages visited, features used, and actions taken.
• Device Information: Device type, operating system, app version, and push notification tokens for our mobile application.
• Payment Information: Billing details processed through our third-party payment providers. We do not store full payment card details on our servers.

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To personalize AI-generated outreach content on your behalf
• To send push notifications about pending approvals and important updates
• To process payments and manage your subscription
• To communicate with you about the Service, including support and updates
• To ensure security and prevent fraud or abuse
• To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with:

• Service Providers: Third-party vendors that help us operate the Service (hosting, analytics, payment processing, AI model providers).
• LinkedIn: Actions you approve are executed via the LinkedIn API on your behalf and in accordance with LinkedIn's terms.
• Legal Requirements: When required by law, regulation, or legal process.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure authentication, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. Some data may be retained as required by law or for legitimate business purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@cosnetglobal.com.

8. Cookies & Tracking

We use essential cookies and local storage to maintain your session and preferences. We do not use third-party advertising trackers. Analytics data is collected in aggregate to improve the Service.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: